When you pick up the newspaper in the morning, what do you read first? News articles? Advertisements? Headlines?

Most of the times we receive emails that say, ‘fyi…’ Sure, this is understood by everybody and probably the easiest thing to do when you need to share or pass information to others.

A few months ago, I was training a team of techies in D.E. Shaw. The team had to email and chat with their American counterparts giving them status updates on their projects, and there were many situations when their messages did not get across correctly because of ‘Indianisms’ in their emails.

“What’s wrong with this?” “Even my Vice President writes this!” “But, I’ve been writing this for so many years and nobody has said anything.”